Suburban
Suburban Reporter
WhatsApp users across the world including in Zimbabwe on Tuesday reported that the app went down for some hours before it was restored.
Users from various parts of the globe such as the United Kingdom, India, Singapore, South Africa, Zambia and Zimbabwe took to other social media platforms such as Facebook and Twitter to complain that they were not able to use WhatsApp.
WhatsApp has gone down for users across the world with tens of thousands of people reporting being unable to send or receive messages.
Downdetector, which tracks outages, said more than 57,600 reports of problems had been submitted at 8.41am in the UK, with issues first detected just before 8am.
However, the number of users experiencing issues could be much higher due to the way the website collects data.
Downdetector also found more than 11,000 users in India, and 19,000 in Singapore, had reported experiencing issues.
Users have found that while they can open the app and access their conversations, it is failing to deliver new messages or successfully send any.
A persistent message is showing for many users at the top of the app, saying it is “connecting” to the server, but then appears to fail to do so.
WhatsApp is one of the most popular messaging platforms around the world, and is estimated to have more than two billion active users globally.
WhatsApp parent company Meta said they were working to restore service.
“We’re aware that some people are currently having trouble sending messages, and we’re working to restore WhatsApp for everyone as quickly as possible,” a spokesperson for the platform’s parent company, Meta, said. Some users in Zimbabwe reported that service had been restored at 1106 hours.
